Navigation: Property Management > Information Certificates > PIC
Purpose: To create and provide a Periodic Information Certificate
What is the Periodic Information Certificate (PIC)?
A Periodic Information Certificate (PIC) is a mandatory disclosure document that every Condominium corporation in Ontario must issue to all unit owners twice per fiscal year, in accordance with the Condominium Act, 1998 and associated regulations.
The PIC serves as an essential communication mechanism designed to promote transparency, accountability, and informed ownership. By providing consistent updates about the corporation’s governance, finances, and operations, it ensures that all owners remain aware of the overall health and management of their condominium community.
Think of the PIC as a semi-annual “state of the corporation” report, a structured summary that keeps owners informed about key matters affecting their shared property and investment.
How do I create a PIC?
To create a PIC, you'll be prompted to open the Condo in Accounting.
Once you've opened the application, and the desired Condominium you wish to create the PIC for, click Property Management > Information Certificates > Periodic Information Certificate.
The Wizard will populate and you will be able to move through the creation of your PIC:
Select Next.
This section must be filled out before generating or submitting the Periodic Information Certificate (PIC). It records the Corporation’s key identification and contact information required under the Condominium Act, 1998.
Required Information:
Corporation Name – Use the Corporation’s full legal name as registered.
Address for Service – Provide the official Mailing Address (street, city, province, postal code).
Management Information – Enter the Condominium manager or management provider’s details, or select “Not applicable” if there is no management company.
Number of Leased Units – Indicate the total number of leased units reported under Section 83 of the Condominium Act.
Optional (if applicable):
Alternate Mailing Address – For receiving communications, if different from the address for service.
Email or Electronic Communication Method – If the Corporation accepts record requests electronically.
Board Resolution Method – If the board has passed a resolution specifying an approved method of electronic communication.
After reviewing for accuracy, click Next to proceed to the following section of the PIC.
This section identifies the current directors and officers serving on the Condominium Corporation’s Board.
It fulfills the Corporation’s obligation under the Condominium Act, 1998, to disclose who is managing and governing the Condominium, along with certain compliance and eligibility details.
This section lists all current directors and officers of the condominium corporation, as required under the Condominium Act, 1998. Each person must be entered individually.
Required Information:
Name – Full legal name of the director or officer.
Role – Select Director, Officer, or both (if applicable).
Title – Enter the person’s title (e.g., President, Treasurer, Secretary).
Address for Service – Official mailing address (often the corporation’s address).
Use the + or - to add or remove a record respectively.
Optional:
Email Address – Professional or board-designated email.
Disclosure Checkboxes:
Select any that apply to the individual:
Involved in legal action with or against the corporation;
Has an outstanding judgment;
Has common expense arrears (60+ days);
Has not completed required director training.
Next Steps:
After entering each individual’s details, click ✔ Save.
Repeat for all directors and officers, then click Next to continue.
Insurance Status – Select Yes or No for – “The corporation has obtained and maintained all required insurance during the current fiscal year.” If No, list missing coverage in the textbox. Leave blank if Yes.
Owner Deductible Note – Informational only. Explains that damage caused by an owner may be charged to their common expenses. No action required.
Policy – Enter the insurance policy name or identifier (e.g., Commercial Property – 2024, Liability).
Deductible Amount – Enter the policy deductible (numeric; include cents if applicable).
Maximum Owner Charge – Enter the maximum amount that could be charged to an owner under s.105(2) or s.56(1)(i) by-law (currency format).
Save – Click the ✔ (Save) icon to save each policy record. Ensure it appears in the table.
Validate – Confirm deductible and maximum-charge amounts match actual insurance certificates or broker documentation.
Review & Proceed – Verify insurance status, complete textbox if needed, ensure all policies are saved, then click Next.
Section 39 Insurance – Select Yes or No for: “The corporation has obtained and maintained the insurance policy described in section 39 of the Condominium Act, 1998.” If No, provide an explanation in the textbox.
Section 99 Insurance – Select Yes or No for: “The corporation has obtained and maintained the insurance policy described in section 99 of the Condominium Act, 1998.” If No, provide an explanation in the textbox.
Section 102 Insurance – Select Yes or No for: “The corporation has obtained and maintained the insurance policy described in section 102 of the Condominium Act, 1998.” If No, provide an explanation in the textbox.
Other Legal Insurance Obligations – Select Yes or No for: “The corporation has or had a legal obligation to maintain insurance, aside from sections 39, 99, and 102, at any time during the fiscal year.” If No, provide an explanation in the textbox.
Standard Unit Description – Select the appropriate option:
Described in a bylaw under s. 56(1)(h) – Check this box and enter the bylaw number.
Not described in a bylaw under s. 56(1)(h) – Check this box. If not described, the corporation may reference a schedule under s. 43(5)(h) defining a standard unit.
Insurance Certificate or Memorandum Enclosed – Check this box if a certificate or memorandum of insurance for each current policy is included.
Corporation documents – Select the attached document from the dropdown.
No Certificate or Memorandum Provided – If certificates are not enclosed, provide an explanation in the textbox.
After completing all fields, click Next > to continue to the next section.
Budget
- Surplus/Deficit Selection: Required. Select surplus, deficit, or neither.
- Amount: Required only if surplus or deficit is selected. Enter the dollar value.
Reserve Fund
- Current Balance & Date: Required. Enter the balance and the quarter-end date.
- Beginning Balance: Required. Enter the balance at the start of the fiscal year.
- Annual Contribution: Required. Enter the planned annual contribution for the fiscal year.
- Anticipated Expenditures Table: Optional/Conditional. Only fill out if expenditures are planned for the current fiscal year.
- Plans to Increase Fund: Optional/Conditional. Provide details only if the board has a current plan; otherwise, leave blank.
- Outstanding Claims Against Guarantee Fund
- Outstanding Claim Selection (Yes/No): Required. Indicate if a claim exists under the Ontario New Home Warranties Plan Act.
- Claim Description and Status Table: Required only if "Yes" is selected for an outstanding claim.
- Separate Document Checkbox: Optional. Check the box only if claim details are attached separately.
Navigation
Click Next > to proceed.
If no legal action
Select No beside “The corporation is currently a party to a legal action.”
Confirm no records appear below.
Click Next > to continue.
(Tip: keep an internal note confirming you verified with management or legal counsel.)
If there is a legal action
Select Yes, then click Add new record for each separate case.
Complete the following required fields:
Style of Cause / Case Name – official case title.
Status – current stage (e.g., filed, ongoing, settled).
Damages claimed by the Corporation? – Yes/No → enter amount if Yes.
Damages claimed against the Corporation? – Yes/No → enter amount if Yes.
Complete insurance details:
Select the insurer statement that applies (covered, not covered, or pending).
Enter the coverage amount if known.
Provide an explanation if coverage info is pending or unknown.
Answer remaining insurance questions on:
Claims made under policy for damages – Yes/No.
Insurer confirmation of legal-cost coverage – Yes/No + amount if Yes.
Claims under policy for legal-costs/expenses – Yes/No.
Save each record, verify entries, then click Next >.
Notes
Create one record per legal action;
Attach or reference supporting documents (e.g., insurer correspondence, pleadings);
Use Do Not Know only when the Corporation is awaiting confirmation.
If no outstanding judgments
Select No for “The Corporation currently has outstanding judgments against it.”
(Optional) Tick the box if you are enclosing a copy of any judgment (not applicable here).
Click Next >.
(Tip: record who confirmed this and when - manager/legal - for your audit trail.)
If there are outstanding judgments
Select Yes at the top.
For each judgment click Add new record and complete the required fields below.
Required fields (per judgment)
Case name — official judgment title/caption.
Does the judgment require the corporation to pay damages/compensation/costs? — check Yes or No.
If Yes, enter the Total amount (or select Do Not Know if unknown).
Required insurance-related fields (if applicable)
Indicate whether an insurer has informed the corporation that the judgment (or portion) is:
Covered — if selected, provide coverage amount.
Not covered.
No information provided — if selected, add a brief explanation in the explanation field.
Other required questions
Has the corporation made a claim under an insurance policy for these damages/costs? — Yes / No.
If No, provide a brief statement explaining why (failure to claim, ineligible, etc.).
Optional / supporting information
Short explanation/details field (use if coverage is pending or there are special circumstances).
Attach or reference supporting documents (judgment copy, insurer correspondence, proof of payment, court file number).
Use “Do Not Know” only when awaiting insurer/court confirmation.
Save each record. Repeat for all outstanding judgments.
Verify entries, attach documents if required, then click Next >.
If disclosures exist:
Check the box confirming copies of directors’ disclosure statements are enclosed.
Select the document from the Corporation documents dropdown.
If no disclosures:
Leave the box unchecked (no upload needed).
Click Next > to continue.
If there are material changes to report:
Check Yes beside “The corporation has had any other material changes since the last PIC.”
Provide a brief description of each change in the text box (e.g., new property manager, major repair project, insurance change).
Upload supporting documentation under Corporation documents if applicable.
If no changes:
Select No (no additional information required).
Click Next > to continue.
Return Obligations
Select Yes if all return obligations under Part II.1 of the Condominium Act, 1998 were met this fiscal year.
If No, briefly explain the reason for non-compliance.
Assessment Fee Obligations
Select Yes if all assessment fee obligations under s.1.30(6) were met.
If No, provide a short explanation of the failure to comply.
Compliance Orders
Check Yes if there is a compliance order and attach it under Corporation documents.
Select Not Applicable if no compliance orders exist.
Click Next > to proceed.
By-law Requirements
Select Not applicable if no by-law requires additional information.
If a by-law does require it, check the box and either include the details below or attach the information as a separate document.
Corporation Documents
Upload any related supporting documents if applicable.
Note (for common elements condominium corporations)
Terms like “unit(s)” refer to “common interest(s)” and “unit owner(s)” refer to “owner(s) of a common interest.”
Click Next > to continue.
Now that you've filled the Wizard with the relevant information, you can Preview the PIC in a PDF Format. Please ensure you SAVE the document for your records.
You can also PRINT the document
Click Next> to continue
The next slide allows you to publish the newly generated PIC to the Community Website, if your corporation uses one, Select Yes checkbox if you wish to publish it to the website, select No if you don't wish to publish.
The last and final step is to close the Wizard by clicking Finish.
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