Amending Documents in Finalized Orders

Navigation: Reports > Orders Report (Fig.1) OR Company > Orders Report (Fig.2)
Purpose: To update erroneous documents processed in a Status Certificate Order

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If you have been notified, or notice an issue with the processing of the Status Certificate order you've worked on, you can have the correct documents reprocessed, but the documents previously processed cannot be deleted or revoked. 

There are two separate ways to access your Order Report > Click Reports > and Order Report (Fig. 1)

Alternatively, you can click Company > Order Report (Fig. 2)

(Fig. 1)

(Fig. 2)

• Find the order in question and under Action, click Upload. 

• Attach the required documents and click Upload.

Here's the Knowledge-Base Article on Adding the Status Certificate