Service Request - Managing Categories Through CW

The Service Request Categories are to distinguish what the service request is for and to whom should receive the notification.

1. Mouse over the Communications tab
2. Click on Service Request
3. Click on Manage Categories
4. Click on  New
5. Enter in the Name of the Category
6. Enter in the email of whom to be notified
7. Click on Update

Note: Repeat the process as many time as you have categories to add.

You can also Edit and Delete the Categories